We are searching for an out-of-the-box thinker and master communicator that will be able to contribute to the growth of our client through direct-to-consumer customer service strategies. We work closely in a collaborative environment that embraces challenges, hard work, and lives to go above and beyond while we create forward-thinking customer service and business development strategies.

  Job Responsibilities:

•     Handle customer inquiries and complaints
•     Provide information about the products and services
•     Troubleshoot and resolve product issues and concerns
•     Document and update customer records based on interactions
•     Develop and maintain a knowledge base of the evolving products and services

​  Qualifications:

•     Previous experience in customer service, sales, or other related fields
•     Ability to build rapport with clients
•     Ability to prioritize and multitask
•     Positive and professional demeanor
•     Excellent written and verbal communication skills
•     Undeniable work ethic with a track record of proven high performance
•     Must be a proven relationship builder
•     The kind of person who responds and follows through by responding to emails, calls, inquiries, and requests immediately.

Weekly day range:

•     Monday to Friday
•     Weekend availability

Job Type: Full-time

Work Location: Remote

Job Benefits

•   Flexible Schedule
•   Sign on bonus
•   401k

Pay: $19-$21 per hour